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Removing Jammed Paper

CAUTION

  • If two paper tray units (options) are installed, do not pull out more than one tray at a time when you are changing or replenishing paper or resolving paper jams. Pressing down forcefully on the machine's upper surfaces can result in malfunctions and/or user injury.

CAUTION

  • The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface." Otherwise, an injury might occur.

CAUTION

  • Some of this machine's internal components get very hot. For this reason, take care when removing misfed paper. Not doing so could result in burns.

CAUTION

  • When removing jammed paper, make sure not to trap or injure your fingers.

Important

  • When clearing misfeeds, do not turn off the main power switch. If you do, your copy settings will be lost.

  • To prevent misfeeds, do not leave any torn scraps of paper inside the machine.

  • Contact your service representative if misfeeds occur frequently.

  • If the error message remains displayed even after you remove misfed paper, open and close the front cover.

Note

  • If a detailed removal instruction appears on the right of the screen, follow it.

  • You can also use the procedure indicated in the [Check Status] screen to remove jammed paper.

Related topics

Locating Jammed Paper
Removing Jammed Paper
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