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Printed Colors Do Not Match Displayed Colors

If the colors of images displayed on the computer screen do not match print results, the cause may be one of the following.

Possible Cause


Color printing was not specified for the data.

Check that both the application and the driver are configured for color printing. For details, see the printer driver Help.

Print quality settings have not been configured.

Configure the print quality settings. For details, see the printer driver Help.

Bidirectional communication is not enabled with the machine.

If bidirectional communication is not enabled, the tone of printed images might differ from that of displayed images. Establish bidirectional communication. See If Bidirectional Communication is Disabled.