If the colors of images displayed on the computer screen do not match print results, the cause may be one of the following.
Possible Cause  | 
Solution  | 
|---|---|
Color printing was not specified for the data.  | 
Check that both the application and the driver are configured for color printing. For details, see the printer driver Help.  | 
Print quality settings have not been configured.  | 
Configure the print quality settings. For details, see the printer driver Help.  | 
Bidirectional communication is not enabled with the machine.  | 
If bidirectional communication is not enabled, the tone of printed images might differ from that of displayed images. Establish bidirectional communication. See If Bidirectional Communication is Disabled  |