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Removing Scanning Jams

When the following message appears on the screen, follow the procedure below to remove the original jammed in the ADF:

“ADF Jam Open ADF Cover and Clear Jam”

1Open the ADF cover.

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2Gently pull the jammed original to remove it. Be careful not to pull the original too hard, as it may rip.

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3If you cannot pull out the jammed original easily, unlock the paper feed roller by raising the blue lever.

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4Lift the paper feed roller slightly and pull it out toward you.

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5Gently pull the jammed original to remove it.

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6If you cannot pull out the jammed original easily, raise the input tray to see if the original is jammed in the output area.

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7Gently pull the jammed original to remove it.

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8Put the paper feed roller back in with the roller part facing downwards.

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9Lower the blue lever to lock the paper feed roller.

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10Close the ADF cover.

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11Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed original to remove it.

Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged.

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12Close the ADF.