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If paper jams inside a tray

If paper jams in tray 1 or 2, follow the procedure below to remove it.

1Pull the opening lever on the front cover, and then carefully lower the front cover.


2Pull out the jammed paper carefully.


If paper has become jammed inside the transfer unit, pull the paper forward.


3Using both hands, carefully push up the front cover until it closes.



  • Do not pull out the paper tray (Tray 1).

  • If paper is jammed in tray 2 but is difficult to locate, pull out tray 2 to remove it. After removing the paper, carefully push tray 2 all the way back inside the machine.

  • When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared.