Scanner Function Error Messages: Control Panel

This section gives likely causes, along with and possible solutions, of the main errors indicated on the machine's control panel when using the scanner function.

System Error(XXXX)

A mechanical error has occurred. Switch the machine off and then back on. If the message reappears, contact your sales or service representative.

Memory Full

Memory reached capacity during scanning.

Scan data up to this point is deleted.

Change the scan type setting, and then try scanning again. See Specifying Scan Type.
Specify a smaller value for [Resolution], and then try scanning again. See Specifying Resolution.

Memory File Full

The maximum number of files that can be stored in memory was reached before all the originals could be scanned.

Reduce the number of originals to be scanned.

*Ntwrk Sttng Incomp*

The network settings are incomplete.

If this happens, complete the network settings as follows:

Install the network interface board.
Specify the settings in the Network Setting menu.
Specify [SMTP Server Name] in the SMTP Settings menu.

See, Network Settings.

*Cannot Connect to*

The machine is unable to access the SMTP, DNS, or FTP server.

Contact the administrator.

*FTP Server Error*

Data sent from the machine has not been stored in the FTP server.

Contact the administrator.

*Invalid Password*

The password entered to access the FTP server is invalid.

For future reference, make a note of the correct FTP server password and keep it safe.

*Job Cancelled*

When loading additional originals, if you leave the machine idle for a minute, the job is cancelled.

*Server Memory Full*

The SMTP server's memory reached capacity during e-mail transmission.

*Session timed out*

The time allowed for LDAP server detection has expired.

Change the time limit in [Search Timeout].

See, Settings Required to Use LDAP Server.

*Cannot Obtain IP*

The machine cannot obtain an IP address from the DNS server.

Contact the administrator.

*Comm. Error*

The connection with the server was lost while sending or receiving data.

Contact the administrator.

Used Ink Crtg KCMY

The installed print cartridge has run out of ink.

Printing cannot be performed. Replace the Print cartridge.